Cancellation and refund

Contact is through the contact form on the site.

The operator is not registered for VAT; prices are final.

The whole story

The product is access to the rest of the text, delivered in the account as soon as payment is confirmed. The price is 7 RON. You have 14 days to withdraw if access has not started. If you tick the box for immediate access and access has started, the right of withdrawal for that text is lost.

All the stories

The package costs 35 RON. It opens the house stories published at the moment of purchase. Stories published later are not included. It is delivered as soon as payment is confirmed. If you tick the box for immediate access and access has started, the right of withdrawal for that package is lost.

Trailers

Trailers of the house stories are free. There is no payment and no withdrawal for them.

The table ticket

The table ticket costs 25 RON and opens that session for its duration. You can withdraw within 14 days if the session has not started. Once the session has started on the basis of your express agreement, the right of withdrawal for that ticket is lost.

The film of your own story

It costs 99 RON up to 60 seconds. Each extra 8 seconds cost 10 RON, rounded up, up to 120 seconds, that is 2 minutes. The amount is reserved and charged only when the film is ready. If it cannot be generated, nothing is charged. One free remake is available within 48 hours. After delivery and after the remake, the right of withdrawal is lost, with the agreement ticked at the order.

The subscription

The subscription is switched off. When it is switched on, the price is the one saved in the settings, now 0 RON, and the same 14-day withdrawal rule applies before the period starts.

The refund

The refund goes back to the same card, through Stripe, within 14 days. A successful payment is refunded when a technical error blocked delivery, and when the same access was paid twice. The request goes through the contact form on the site.